Live chat, phone customer service reps needed

Eversource Limited offers the largest and best selection of multiplayer online (MMO) game services in the industry. Its primary markets are USA and Europe, and it runs a 24/7 operation.

It is seeking:

Live Chat Customer Service Rep
Phone Customer Service Rep

Responsibilities
* Handle customers' inquiries via live chat and email or phone
* Follow up customer complaints
* Ensure validity and completeness of customer orders
* Provide after sales customer service
* Handle outbound and inbound calls (for Phone reps)

Requirements:
* University standard or above
* For live chat position: extremely high level of written English, near native level
* For Phone position: nearly native American/British accent and spoken fluency
* Efficient typing speed (over 40 wpm) and knowledge of Word and Excel
* Hands-on experience in customer service or hotline inquiry handling is a definite advantage
* Have to work shift

General C & B
* Office located in Cebu City, near Capitol area
* Training will be provided by the company
* Salary starting from P12,000 to P18,000 and above, depending on personal abilities and skills
* Top industry pay for top qualified people.

How to apply:
Interested parties are invited to forward their full resume with ref. no. - including last and expected salaries to hr@eversource.net.