Sykes needs customer service, technical support, training people

Sykes is looking for:

Customer Service Rep
Please indicate the job code in the subject field of your email.
For Cebu-based applicants (Job code: CEBCSR)
For non-Cebu based applicants (Job code: NCEBCSR)

-At least 2nd year college level
-Must be fluent in both written and oral English and can express self very well
-Proficient in writing and business correspondence
-Preferably with sales background and computer literate
-Willing to work on shifting schedules and holidays

English Coach/Specialist
-Must have a Bachelor's degree in English
-At least 4 years teaching experience
-Speech and other English subjects
-Well-versed in Module or Syllabus-Writing
-Has attended at least 3 seminars or training on ELT over the last 4 years

Technical Support Rep
Please indicate the job code in the subject field of your email.
For Cebu-based applicants (Job code: CEBTSR)
For non-Cebu based applicants (Job code: NCEBTSR)
-At least 2nd year college level
-Excellent verbal and written English communication skills
-Basic technical knowledge, and experience with computers is a plus
-Willing to work on shifting schedules and holidays

Global Resource Planning Analyst
Should have worked for the Workforce/Resource Management division on a multi-channel (voice, email, chat) based account for a minimum of two years, with data analysis and a total experience in call centers of 3 years. Individuals with mathematical background from a reputable university/college will be given preference

-Excellent data analysis and problem solving skills
-Knowledgeable in statistics and documentation
-Strong statistical forecasting techniques
-Strong Microsoft Suite skills
-Excellent knowledge in call center operations

Admin Assistant (For Operations)

Facilities Assistant (With knowledge in AUTOCAD)

Synergis IT Center
F. Cabahug Street, Mabolo, Cebu City

Recruitment Hotline: 348-9898
Email: HR_Cebu@sykes.com
Website: ph.sykes.com